Frequently Asked Questions

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Great question! Would you be surprised to know that water does not and cannot leave behind water spots. But wait….you’ve washed your car before, didn’t dry it and the finish and glass were left with hundreds of waters spots, right? So what’s happening? While water is made up of just hydrogen and oxygen, what’s coming out of your spigot isn’t just water, it’s HARD water! Hard water is water that is carrying with it dissolved minerals that we don’t always notice. These minerals are usually harmless for drinking and most cleaning but if we clean windows with hard water it can leave behind all of those minerals when the water evaporates, creating…you guessed it…water spots.

So how do we clean your windows and get the cleaning benefits of water without leaving behind hard water spots? We use PURE WATER!  All of our trucks are equipped with a water filtration system to turn your water into PURE WATER. We test the water coming out of our system to ensure that water spots don’t happen.  Cleaning windows with PURE WATER is the gold standard method of the window washing industry. Seaside Window Cleaning is your leader on Delmarva for PURE WATER window cleaning. Call us today for a free estimate. 

Okay, we're going to let you in on the worst guarded secret in the window cleaning industry.  The most widely used window cleaning chemical can probably be found right now in your house.  More specifically it's probably in your kitchen and hiding right under your sink.  Any guesses? Yep, as you may have heard, many window cleaners use Dawn dish soap to clean windows.  We may use other additives depending on the condition of your windows or the weather, but Dawn is the go-to for most professional window cleaners.  This gentle cleaner is safe for you and safe for your windows.  Even windows that have been tinted can safely be cleaned with Dawn. (And remember: Never use Windex on tinted glass, or honestly on any glass!)  Now that you know our secret ingredient, all you have to do is work for years to develop good ladder and squeegee skills and you won't need us anymore. : )

Now that the pandemic is over and mask mandates have been lifted, our technicians aren't wearing the masks on most jobs. If the government requires their use again or if our customers request, we're happy to oblige. If our technicians are wearing masks in your home, we kindly ask that you set the thermostat a few degrees cooler.  It can be pretty hot when the sun is shining through your windows into our technicians' faces. 

Many homeowners wonder whether they should wait until pollen season ends before cleaning the outside of their homes. It's a common question we hear, and we’re always happy to provide guidance. Ultimately, when you decide to wash your home is completely up to you — and from a professional standpoint, the timing doesn’t affect our work.

However, based on our years of experience, there’s really no strong reason to delay washing your house until pollen season is over. What’s more important is removing mold, mildew, and built-up dirt. Once those contaminants are cleaned off, pollen won’t have much to stick to and will naturally wash away with rain. Although it might seem logical to postpone a house wash until all the pollen settles, we've checked back on homes that were washed both during and after pollen season — and there’s no noticeable difference in how clean they stayed.

There are actually a few advantages to washing your house while pollen season is in full swing. For starters, if anyone in your family suffers from allergies, a freshly cleaned home can make a big difference in their comfort. Removing the grime and buildup that pollen latches onto makes it easier for future rains to rinse any new pollen right off, helping prevent stains and reducing allergy triggers.

Another perk of scheduling a wash during pollen season is shorter wait times. Spring is an extremely busy time for professional house washing services, and if you wait until later in the season, you may end up on a long waiting list. By acting earlier, you’ll have a better shot at securing an appointment sooner, sometimes even within a week.

So, despite what many people think, washing your house during pollen season is not only fine — it’s actually a smart choice. In short: Yes, you can and probably should wash your home during pollen season!